Most operators are up and running within one to two weeks of signing up. For new hire onboarding specifically, your CSM configures the onboarding paths during setup. Once configured, every new hire added to the system automatically receives their training assignments — no manual setup per person.

Both. LEAD provides structured customizable courses ready to deploy so every employee has the same experience on day one — plus role-specific courses for greeters, loaders and parking lot attendants. You can use these as-is or customize them with your branding, language and procedures.

Every role gets a tailored learning path. A new greeter sees sales and service content. A new loader sees tunnel safety and vehicle handling. Everyone shares a foundation of safety, company values and service standards. LEAD assigns the right content by role automatically.

Every course completion is tracked and timestamped in real time. Managers can see who’s finished, who’s in progress and who’s overdue from any device. Completion certificates are generated automatically. You’ll never have to ask “did they finish training?” again.

No. LEAD uses active-user billing. When someone leaves and is deactivated, you stop being charged for them. You only pay for team members who are active on the platform that month — so high turnover doesn’t mean wasted training budget.